Accessibility Statement

Commitment to website accessibility
We are committed to making our website as accessible as possible; accessibility is tested every 4 months.

We want everyone to be able to use it, regardless of their impairments and the technologies they use. This is part of our Everyday Equality strategy.

We have built the site with best practice web accessibility guidelines in mind, including WCAG and UNE-EN 301 549:2022.

Adapting your experience to your needs

We have made the site as usable as possible, but you may have a better experience by changing your computer settings to meet your individual needs.

For help customizing your experience using the accessibility features already on your computer or installing additional assistive technologies, try these sites:

- My Computer from AbilityNet, My Way.
- Better Web Browsing from the Web Accessibility Initiative: Tips on customizing your computer

Known accessibility issues on this site

We know there are some accessibility issues on this site and we will fix them as soon as we can.

We are currently working to fix:

- Some websites we link to may not have been tested for accessibility.
- Some of our older PDF documents may not work properly with screen readers.
- The cookie banner may remain accessible to screen readers when closed and not visible.
- Pop-up windows and error messages may not be announced to screen reader users.

If any of these issues prevent you from getting the information or service you need from our site, please contact us and we’ll be happy to help.

Contact us if you have problems using this site

We are always looking to improve the accessibility of our site, so if you find anything on the site difficult to use, please let us know.

To help us understand the problem as quickly as possible, please tell us:

- The web address or title of the page where you found a problem
- What the problem is
- What computer and software you are using

All constructive feedback about the accessibility or usability of our site is welcome and we promise to consider it carefully.